Premium Product Support Overview
The Alpha Simplicity Software Technologies technical support staff is trained to answer your concerns about our product line. As a Premium Product Support subscriber, you are entitled to these additional benefits:
2 hours of free telephone support per month, which can also include ½ hour of live support via the online Microsoft Teams Meeting .
Total maximum yearly phone support of 20-hours. $96 per hour for each additional hour using the online Microsoft Teams Meeting Service, pre-paid, and by appointment only.
Priority email support over non-support subscribers.
Minimum of an additional 12% discount on major product upgrades over non-support clients.
Discounted product customization, when such customization can be performed in a reasonable time of 4 hours or less, and/or when such customization is deemed by Alpha Simplicity Software Technologies as a valuable addition to our product. Solely Alpha Simplicity Software Technologies will make this termination.
Other periodic offers designed specifically for Premium Product Support subscribers.
For pricing quotes, please email us with your requirements at: info@SimSoftTech.com